Frequently asked questions (FAQs)

How do I book an appointment?

  1. Check the calendar section on the page.
  2. Select a service and your preferred date and time.
  3. Confirm your details and proceed to make payment for online video consultation. For in-person consultation, pay at the doctors’ office

You will be notified through SMS/WhatsApp and email to remind you about your appointment on the chosen date and time.

How much does a consultation cost?

The cost for in-person consultation is KSH 6000 while an Online video consultation costs KSH 6,250.

How do I pay for a consultation?

You are required to make an advance payment for online video consultation appointments. You can pay via mobile money or credit cards including VISA and MasterCard.

For in-person appointments, make payment at the doctor’s office. The doctor accepts cash payments, major credit cards including VISA and MasterCard and selected insurance companies.

What kind of Procedures are done by Dr. Tilman Stasch?

He does a range of procedures from thigh lift, tummy tuck, chin correction amongst others. 

Can I reschedule my appointment to a later date?

Yes, you can. You’ll be required to login into your account and click on the reschedule button.

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