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My Health Africa | Patient Experience

The powerful marketing automation and patient engagement tool for health practitioners in Africa.

My Health Africa |
Patient Experience

A powerful marketing
automation and patient
engagement tool for
health practitioners
in Africa.


About Patient Experience

My Health Africa’s Patient Experience System is a marketing automation tool that helps medical practices reach more patients across Africa with guidance and support every step of the way.

You can scale up your marketing efforts and optimize patient engagement & customer service before, during and after consultations to ensure your patients return and refer you to their friends and family.

Reasons Why You Should Measure Patient Satisfaction

To Improve Your Services Based On Realtime Data

To Show Your Concern In Providing Top-Tier Health Care

To Show Your Patients That You Value & Respect Their Opinions

To Increase Your Practice’s Revenue

Did You Know?

98%

of SMS’ sent are read within 5minutes.

77%

of patients with chronic conditions see improved outcomes after receiving SMS or email about medication and appointments.

80%

of “better-performing” medical practices use patient surveys frequently to assess a wide range of criteria.

Do More With MHA Patient Experience

My Health Africa is one of Africa’s leading healthtech platforms that develops management tools specifically for healthcare practitioners and medical facilities in Africa.

Easily create and schedule or immediately send automated & targeted rule-based bulk SMS’ and emails, create responsive surveys, and collect real-time patient feedback.

Bulk SMS’ & Emails For Patient Outreach

Automated Rule-Based SMS’ & Emails For Customer Service

Realtime Patient Feedback/Sentiment To Know How Patient Perceive Your Services

Send One-off Surveys Or Automate – Collect Valuable Insights From Your Patients On How To Grow Your Practice 

What Our solutions can Do for you:

Patient Engagement

Connect with all your patients across Africa. Stay in touch with your existing and potential patients with targeted rule-based bulk SMS’ and emails.

Keep your patients in the know about new services, offers and events. Easily create and schedule or immediately send SMS’ or emails to any patient, anywhere in Africa.

Patient Experience

Easily create and personalize responsive SMS’ and emails to show your patients you value them. You can set up and schedule messages, for example – to be automatically sent to all your patients on their birthdays, public holidays, a week after their surgery etc.

Follow up with your patients with minimal effort. Create and schedule get-well soon messages within any time frame after their last appointment. Also, create automated reminders for your patients.

Collect real-time patient sentiment. Send simple, but powerful automated messages asking your patients for their feedback on their experience with you. Track all statistics through your analytics dashboard and easily export the data to an excel sheet for easy review.

6 Reasons Why You Should Subscribe to MHA Patient Experience

Set and forget your patient communication. Automate your patient outreach & save time.

Get an all-in-one patient engagement system & communication system.

Easily send personalized announcements to all your patients in seconds.

Scale up your marketing efforts. Run Email & SMS campaigns for your practice.

Improve patient engagement. Recognize milestones with a quick automated SMS/Email

Improve patient experience. Follow up with your patients to them that they matter.

Reach more Patients Across Africa

With our all-in-one Patient Experience System, you will be able to convert walk-ins into loyal patients & existing patients into advocates. 

Reach more Patients Across Africa

With our all-in-one Patient Experience System, you will be able to convert walk-ins into loyal patients & existing patients into advocates.