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OneMed Pro | Patient Experience

The powerful patient engagement and marketing automation tool for healthcare practitioners in Africa.

OneMed Pro |

Patience Experience

The powerful patient engagement and marketing automation tool for healthcare practitioners in Africa.


About Patient Experience

OneMed Pro’s Patient Experience System is a patient engagement and marketing automation tool that helps medical facilities reach more patients across Africa. You can scale up your marketing efforts and optimize patient engagement & customer service before, during and after consultations to ensure your patients return and refer you to their friends and family.

OneMed Pro’s Patient Experience System is currently only available in Kenya. We are creating integrations for more countries. Contact us to find out more.

Reasons Why You Should Measure Patient Satisfaction

To improve your services based on real-time data.

To show your concern in providing top-tier healthcare.

To show your patients that you value & respect their opinions.

To increase your practice’s revenue.

Did You Know?

98%

of SMSs sent are read within 5 minutes.

77%

of patients with chronic conditions see improved outcomes after receiving SMS or email about medication and appointments.

80%

of “better-performing” medical practices use patient surveys frequently to assess a wide range of criteria.

6 Reasons Why You Should Subscribe To MHA Patient Experience

Set and forget your patient communication. Automate your patient outreach & save time.

Get an all-in-one patient engagement & communication system.

Easily send personalized announcements to all your patients in seconds.

Scale up your marketing efforts. Run Email & SMS campaigns for your practice.

Improve patient engagement. Recognize milestones with a quick automated SMS/Email.

Improve patient experience. Follow up with your patients to show them that they matter.

Improve Your Patients’ Experience

Bulk SMS’ & Emails for patient outreach

Automated rule-based SMS’ & emails for customer service

Realtime patient feedback/sentiment to know how patient feel about your services

Send one-off surveys or automate – collect valuable insights from your patients on how to grow your practice

WHAT OUR SOLUTIONS CAN DO FOR YOU

Patient Engagement

Connect with all your patients across Africa. Stay in touch with your existing and potential patients with bulk and targeted rule-based SMS’ and emails.

Keep your patients in the know about new services, offers and events.

Easily create and schedule or immediately send SMS’ or emails to any patient, anywhere in Africa.

Patient Experience

Follow up with your patients with minimal effort. Create, automate and schedule get-well-soon, happy birthday or appointment reminder message for all your patients within any time frame, after their last appointment. 

Collect real-time patient sentiment. Send simple, but powerful automated messages asking your patients for their feedback on their experience with you.

Track all statistics through your analytics dashboard and easily export the data to an excel sheet for easy review.

Reach More Patients Across Africa

With our all-in-one Patient Experience System, you will be able to convert walk-ins into loyal patients & existing patients into advocates.

Reach More Patients Across Africa

With our all-in-one Patient Experience System, you will be able to convert walk-ins into loyal patients & existing patients into advocates.